Are you looking for a job opportunity that offers the chance to work with a global leader in financial services? American Express is hiring for the position of Analyst – Data Analytics in Gurgaon, Haryana, India. This hybrid role is perfect for individuals eager to drive growth and competitive benchmarking using advanced data analytics. For more information, please see the details below.
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Job Details
Here is the information in a table format:
| Job Title | Analyst – Data Analytics |
|---|---|
| Job ID | 24011517 |
| Company | American Express |
| Work Location Options | Hybrid |
| Location | Gurgaon, Haryana, India |
Attention : Read all criteria carefully and make changes in resume by adding relevent keywords so you will get the interview call otherwise you will loose opportunity.
About American Express
At American Express, we believe in the power of backing people and businesses to progress in incredible ways. When you join Team Amex, you become part of a global, diverse community committed to supporting each other, our customers, and our communities. We offer opportunities to learn and grow, and we support your career journey with benefits, programs, and flexibility that enhance your personal and professional life.
Business Overview
The US Consumer Services (USCS) team is dedicated to driving profitable growth of the American Express US Consumer portfolio. Our mission is to make Amex membership a competitive advantage by connecting our Card Members to what they love. We focus on acquiring outstanding new customers and deepening Card Member Engagement and Loyalty through differentiated products, partnerships, and membership services across Travel, Dining, Lifestyle, and Banking.
Job Overview
We are looking for an Analyst to join the New Data Innovation Analytics team within the US Consumer Analytics team. The role involves developing use cases to enable growth and competitive benchmarking by leveraging bureau data, third-party data, and in-house modeling capabilities for the US Consumer portfolio.
Responsibilities
- Analyze customer engagement on Amex cards compared to external cards.
- Track and diagnose Share of Wallet trends to identify signs of disengagement.
- Enhance the Share of Wallet framework using external data for accurate revenue measurement.
Insight Development
- Develop insights on generational relevance to identify changing customer preferences and behaviors.
- Collaborate with partners to optimize profitability frameworks.
Data Management
- Partner with internal and external teams to manage industry-level data needs.
- Enable competitive benchmarking of our portfolio.
Innovation and Growth
- Explore new internal and external data sources/capabilities.
- Build use cases from scratch to drive growth.
Qualifications/Requirements
Education
- Post-Graduation/Graduation from a top-tier college.
Experience
- 0-1 years of experience in data analytics.
Skills
- Self-starter with the ability to drive insights from data.
- Strong communication and interpersonal skills.
- Creative thinker with the ability to learn quickly and navigate unstructured problems.
- Ability to integrate with cross-functional business partners worldwide.
- Programming skills are a plus.
- Knowledge of SQL and Python is a plus.
- Proficiency in MS Office (PowerPoint, Excel).
Application Process
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Benefits
We support our colleagues and their loved ones with comprehensive benefits and programs that prioritize physical, financial, and mental health.
Benefits Include:
- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model (hybrid, onsite, or virtual arrangements depending on role and business need)
- Generous paid parental leave policies (depending on location)
- Free access to global on-site wellness centers (depending on location)
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities
Equal Opportunity Employer
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.