Contents
About the Job:
Optum is a global organization dedicated to delivering care through technology, helping millions of people live healthier lives. Join our team to directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.
Our culture is guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Job Description:
| Field | Details |
|---|---|
| Position Name | Associate Program Manager |
| Company Name | Optum |
| Department | Corporate Social Responsibility |
| Qualification | Bachelor’s degree in Social Responsibility, Finance, Business or related field, or related experience of total 7-9 years. |
| Experience | 5-7 years of CSR, business operations, project management or related experience. |
| Job Location | Gurgaon, Haryana, India |
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Position Overview:
CSR Program Operations Manager
As a CSR Program Operations Manager, you will join Optum’s Corporate Social Responsibility team and help advance UnitedHealth Group’s commitment to health equity.
Reporting to the CSR lead for India, and further to the Vice President and Head of Brand, Marketing, and External Communications, Optum Global Advantage and India CSR, you will manage several operational priorities for Optum India.
Your role will include overseeing grant application operations and reporting, and being a core member of the CSR team in the management and execution of CSR best practices.
Key Responsibilities:
Strategy Development and Implementation
- Develop and implement CSR strategies aligned with the company’s values and operating model.
- Identify and evaluate community needs and opportunities for social impact initiatives.
- Monitor and design approach and methodology for evaluation across projects and impact assessment.
Project and Partner Management
- Manage partner relationships with external stakeholders, such as NGOs, government agencies, and community groups.
- Ensure employee volunteering efforts across NGO partners.
- Plan and coordinate CSR programs, events, and campaigns.
Project Governance
- Screen proposals to ensure alignment with organization focus areas.
- Track and report on CSR initiatives’ impact and effectiveness.
- Collaborate with internal departments, including legal, compliance, finance, and marketing, to ensure due diligence and disbursement as per project milestones.
- Ensure thorough reporting as per Companies Act and internal stakeholders.
- Monitor fund utilization and physical validation.
Integration and Compliance
- Collaborate with other departments to integrate CSR into business operations and support employee engagement.
- Ensure compliance with regulations and ethical standards related to CSR activities.
- Manage vendor contracts, statements of work, and vendor relationships in collaboration with the CSR core team stakeholders.
- Manage fund partner reporting and enhance reports on program performance and impact.
Communication and Continuous Improvement
- Communicate CSR efforts internally and externally to enhance the company’s reputation and brand image.
- Reflect on industry trends and best practices in CSR to continuously improve strategies and initiatives.
- Identify opportunities to positively impact business and functional priorities, modernize, and streamline processes whenever possible.
Required Qualifications:
| Qualification | Details |
|---|---|
| Education | Bachelor’s degree in Social Responsibility, Finance, Business or related field, or related experience of total 7-9 years. |
| Experience | 5-7 years of CSR, business operations, project management or related experience. |
| Knowledge | Corporate Social Responsibility laws and regulations for India. End-to-end implementation and management of CSR policy in an organization. Experience in community efforts consulting to internal organizational teams/stakeholders as well as to the external NGOs. |
| Industry Experience | Experience in managing CSR practices in a medium to large organization. Experience in the US healthcare industry (understanding of HIPAA and other regulations/laws). Experience working in corporate or administrative functions. |
| Skills | Highly motivated and engaged team player, comfortable leading in ambiguous situations and developing new relationships. Excellent written and verbal communication skills. Ability to thrive in a fast-paced environment and multi-task. Proven operations, project management, and financial management expertise. |
Our Commitment
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—regardless of race, gender, sexuality, age, location, and income—deserves the opportunity to live their healthiest life.
However, there are still many barriers to good health, disproportionately affecting people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
This commitment is an enterprise priority reflected in our mission.
By optimizing the job posting format for readability and providing a clear, detailed outline of responsibilities and qualifications, potential candidates can easily understand what the role entails and how it aligns with their skills and career aspirations.
How To Apply?
To apply for the position of Associate Program Manager, please submit your resume and cover letter. We look forward to welcoming you to our team!
If you have any queries feel free to contact us via email or using our contact form.